Comcast Makes Me Sad
Friday, June 27, 2008 at 2:40 AM | Filed under Comcast, complaint, mass media
THIS IS TOTALLY UNCALLED FOR, COMCAST! HOW DARE YOU?
I just noticed this an hour ago (and I won't be able to sleep until after I've ranted about it). Comcast has completely replaced the bottom of the on-screen guide—an entire row's worth of info!—with advertising space! AUGH! And they aren't even useful ads. These are ugly ads for junk like Close Encounters of the Third Kind or on-demand Beyonce in Concert which repeat every four pages.
It's hardly any secret to those who know me that I despise clutter and advertising.
For years, I've listened to tech pundits bashing and hating Comcast for various reasons, but I haven't sided with them until now. What's wrong, Comcast? Are we paying you so little that you have to resort to putting up ads so that you don't go bankrupt? Or are you afraid that Beyonce won't get enough hits without your helpful reminder for us to watch her concert? Did Beyonce pay you to clutter up my screen? Should I be mad at her too?
So now the guide contains only four useful rows of guide information instead of five, so that means more scrolling. Not only that, but the ads seem to take a short moment to load, so it'll probably take me even longer to traverse the guide in that respect as well. It'll be less comfortable, too, having to avoid looking at that entire bottom portion of the screen.
I even went online to Comcast tech support and chatted live with a polite customer service analyst named Carla.26902 to ask if there was a secret way to remove the ads which are contaminating my screen. She was very patient with me and I'm sorry I wasted her time. I hope she forwarded my complaintsto someone who cares, high up in the Comcast chain of command.
I guess now I'll instead have to get used to using the mini-guide (which is only two rows high but has no advertising), at least until Comcast sticks ads into there as well. It will be only a matter of time until Comcast starts popping ads up in the middle of the screen during the climaxes of movies and TV shows.
I'll be lucky if this article makes it up onto my blog. Comcast also provides our internet connection.
I just noticed this an hour ago (and I won't be able to sleep until after I've ranted about it). Comcast has completely replaced the bottom of the on-screen guide—an entire row's worth of info!—with advertising space! AUGH! And they aren't even useful ads. These are ugly ads for junk like Close Encounters of the Third Kind or on-demand Beyonce in Concert which repeat every four pages.
It's hardly any secret to those who know me that I despise clutter and advertising.
For years, I've listened to tech pundits bashing and hating Comcast for various reasons, but I haven't sided with them until now. What's wrong, Comcast? Are we paying you so little that you have to resort to putting up ads so that you don't go bankrupt? Or are you afraid that Beyonce won't get enough hits without your helpful reminder for us to watch her concert? Did Beyonce pay you to clutter up my screen? Should I be mad at her too?
So now the guide contains only four useful rows of guide information instead of five, so that means more scrolling. Not only that, but the ads seem to take a short moment to load, so it'll probably take me even longer to traverse the guide in that respect as well. It'll be less comfortable, too, having to avoid looking at that entire bottom portion of the screen.
I even went online to Comcast tech support and chatted live with a polite customer service analyst named Carla.26902 to ask if there was a secret way to remove the ads which are contaminating my screen. She was very patient with me and I'm sorry I wasted her time. I hope she forwarded my complaints
I guess now I'll instead have to get used to using the mini-guide (which is only two rows high but has no advertising), at least until Comcast sticks ads into there as well. It will be only a matter of time until Comcast starts popping ads up in the middle of the screen during the climaxes of movies and TV shows.
I'll be lucky if this article makes it up onto my blog. Comcast also provides our internet connection.
I thought the same thing when I noticed this a few weeks ago! What a joke! I'm glad you stuck up for us. We pay when enough money already, why do they need more advertising??????
This move was an extremely poor one on Comcast's behalf.
COMCAST IS WATCHING YOU!!!!!! and now that I'm commenting on this, maybe now me? AAAAAAAAAAAAAAAAHHHHHHH! RUN AWAY FROM COMCAST!!!!!!!
lol. This feels too much like the Truman show.
wait a minute now, don't blame beyonce for trying to share her amazing live concert with more people! You should watch it!
I totally agree! Scary about Comcast watching the blog.
Frank, since Comcast isn't listening to their customers complaining as individuals maybe we should hijack your site to voice our complaints about their lousy service.
Just a thought
I don't have cable but that must be so annoying. I'd be furious if they did that to my on-screen guide.
Loved readding this thank you